Discipline Decision Coldwell Banker





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Discipline Decision Michel Gibeau / Coldwell Banker Interactive Realty

IN THE MATTER OF A DISCIPLINE HEARING HELD PURSUANT TO BY-LAW NO. 10 OF THE REAL ESTATE COUNCIL OF ONTARIO
Michel Gibeau / Coldwell Banker Interactive Realty
Respondent

Date of Decision:

May 18, 2001

Findings:

Michel Gibeau: In violation of Rules 1 and 12 of the RECO Code of Ethics.


Coldwell Banker Interactive Realty: In violation of Rules 1 and 20 of the RECO Code of Ethics.

Penalty:

Michel Gibeau: Administrative Penalty of $750 payable to RECO within 30 days of this Decision.
Coldwell Banker Interactive Realty: Administrative Penalty of $500 payable to RECO within 30 days of this Decision.

Costs and Expenses:

Costs of $250 to be paid within 30 days of this Decision obligated jointly and severally by Michel Gibeau and Coldwell Banker Interactive Realty.


Reasons for Decision:

This case has proceeded by way of an agreed statement of facts and a joint submission as to penalty.

The respondents are Michel Gibeau ("Gibeau") and Coldwell Banker Interactive Realty ("Coldwell Banker Interactive").

The issue that arises is with respect to a series of six advertisements.

Gibeau refers to himself as a "Sales Associate" in the various advertisements. This is not permitted by section 27 of the Real Estate and Business Broker’s Act. By subsection 1(7) of the Code of Ethics thereby, the Code of Ethics has been breached.

With respect to advertisement number one alone, there was no indication as to whether the telephone number placed in the advertisement was identified as a business or residence. Further, the sales person’s name is not to be more prominent than that of the broker. This is governed by section 28 of REBBA. Finally, a breach of Rule 12 of the Code of Ethics occurred, as the full name of the Broker was not included, instead all that was placed in the advertisement was the name "Coldwell Banker Interactive".

With respect to advertisement number two, there is no designation of sales person or sales representative next to Gibeau’s name. Further, once again the broker’s name is not as prominent as that of the sales person.

With respect to advertisement number three, a sales person (not charged), A Person should have had the sales person or sales representative designation following his name. This requirement was not complied with. Similarly, the broker’s name must be more prominent than the sales persons. Also, the telephone numbers must be identified as business or residence.

With respect to advertisement number four, there are sales persons who are not identified as such. Again, the broker’s name is not more prominent than that of the sales person’s. The telephone numbers are not identified as business or residence.

With respect to advertisement number five, there is no sales representative or sales person designation with respect to Mr. Gibeau. Finally, the broker’s name is not more prominent than that of the sales person.

With respect to advertisement number six, two sales persons for the respondent broker, Coldwell Banker Interactive, are referred to as "buyer agent" and this does not comply with the requirement that the designation be that of a sales person or sales representative.

Given the joint submission, it is found that Gibeau is in breach of section 19 of RECO By-law Number 10. In particular, Gibeau was asked to comply with advertising requirements an order of the Manager of Complaints, Compliance and Discipline. Had he complied with this, the charge itself would not have even been made. As a result, Gibeau has plead guilty to section 9 of RECO By-law Number 10.

He is also in breach of Rule 1(7) of the Code of Ethics that requires that he comply with the Real Estate and Business Broker’s Act.

Similarly, the broker, Coldwell Banker Interactive is in breach of section 19, Rule 1(7) and Rule 20 of the Code of Ethics. Rule 20 requires that a broker shall be responsible for the professional conduct and professional action of the Members. In this case, the broker apparently did nothing to prevent the continued use of information that was not in keeping with either REBBA or the Code of Ethics, even after the aforementioned order to both the broker and the individual sales person.

At the hearing, there was a joint submission as to penalty as well. Gibeau agreed to pay an administrative penalty of $750 within 30 days of the decision of the Discipline Committee. Coldwell Banker Interactive also agreed to pay an administrative penalty of $500 within 30 days of the decision of the Discipline Committee. Gibeau and Coldwell Banker Interactive also agreed to pay costs, in the amount of $250 in total.

It is with great hesitation that this Panel of the Discipline Committee of RECO accepts the joint submission as to penalty. While it is of course open to both the Respondents and the Complaints, Compliance and Discipline Division of RECO, in any particular case, to attempt to reach a satisfactory resolution to a particular problem, this Panel of the Discipline Committee are particularly troubled in circumstances whereby a party agrees with Complaints, Compliance and Discipline for the purposes of avoiding a hearing and in particular, from taking away the discretion of the Discipline Committee in a particular circumstance to improve the appropriate penalty. In this case, both Respondents were warned not to continue with the type of advertising that was being put forward by the Respondents. Both Gibeau and Coldwell Banker Interactive were warned by the Manager of Complaints, Compliance and Disciple that they ought not to continue to advertise in the form that they were, and notwithstanding these warnings, continued to do so anyway. In fact, the allegation statement stipulates:

"On several occasions between September 8, 2000 and October 25, 2000, Mr. Gibeau and Coldwell have failed to comply with the Decision dated August 15, 2000 by the Manager of Complaints, Compliance and Discipline by continuing to contravene the Rules of the Code of Ethics set out in that Decision".

As the respondents failed to pay attention to a decision from the Manager of Complaints, Compliance and Discipline, it was thought, by this Panel, that the penalties agreed to in the joint submission were too low under the circumstances. Members of this Panel agree that, in the future, even faced with a joint submission, there will be no automatic "rubber stamping" of a joint submission as to penalty. It should not be thought by either party to a proceeding, that the Panel is not without an ability to award a higher, or lower, penalty under particular circumstances. However, in this case the parties had worked out a settlement and therefore, reluctantly, we have decided not to interfere in this case.

For further information, contact Complaints, Compliance and Discipline by e-mail:
ccd@reco.on.ca








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